Internet User Public Account Information Services Management Provisions

Title: Internet User Public Account Information Services Management Provisions
Promulgating Entities:Cybersecurity Administration
Reference number: 
Promulgation Date: 2017-9-7
Expiration date: 
Source of text: http://news.jcrb.com/jxsw/201709/t20170907_1795075.html
[Note "public accounts" here refers to verified official accounts started by an entity or individual]

Article 1: These Provisions are formulated on the basis of the "Cybersecurity Law of the P.R.C."and the“State Council's Notification of Authorization of the State Internet Information Office to be Responsible for Efforts to Manage Internet Content", so as to standardize Internet user public account information services,to preserve national security and the public interest,and to protect the lawful rights and interests of citizens, legal persons, and other organizations.

Article 2: Those who provide or use internet user public accounts to engage in the publication of information within the People's Republic of China shall abide by these Measures.

"Internet user public account information services"as used in these Provisions refers to services registering user public accounts through methods such as web pages, applications, or other network platforms, to publish text, images, A/V or other information.

"Internet user public account information service providers" as used in these Provisions refers to network platforms providing services for registration and use of Internet user public accounts. "Internet user public account information service users"as used in these Provisions refers to institutions or individuals registering or operating internet user public accounts to provide information publication services.

Article 3: The State Internet Information Office is responsible for Internet user public account information service supervision, management and law enforcement efforts nationwide, and local internet information offices are responsible for Internet user public account information service supervision, management and law enforcement efforts within that administrative region and on the basis of their duties.

Article 4: Internet user public account information service providers and users shall persist in the correct orientation, carry forward the Socialist core values, foster a positive and healthy online culture,and preserve a positive online ecology.

All levels of party and government organ, enterprises, public institutions, and people's organizations are encouraged to register and use internet user public accounts to publish government affairs information and public service information, in service of economic and social development, and to satisfy the public demand for information.

Internet user public account information service providers shall cooperate with Party and government organs, enterprises, public institutions,and people's organizations to increase publication of government affairs information and the level of public information, providing necessary technological support and information security guarantees.

Article 5: Internet user public account information service providers shall implement entity responsibility for information content security management, and allot specialist personnel and technological capacity appropriate for the scope of services, establish positions with responsibility for information content security such as an editor in chief, and establish and complete management systems such as for user registration, information verification, emergency response, and security precautions.

Internet user public account information service providers shall formulate and disclose management rules and platform agreements, sign service agreements with users, and clarify the rights and obligations of all sides.

Article 6: Internet user public account information service providers shall follow the principle of "real names in back, whatever you like up front" and organize verification of real identity information such as organization numbers, identification numbers, and mobile phone numbers. Where users do not provide truthful identification information, they must not be provided with information services.

Internet user public account information service providers shall establish Internet user public account information service user credit rating systems, providing services corresponding to credit levels.

Article 7: Internet user public account information service providers shall conduct verification of users account information, service qualifications, scope of services, and so forth, label them by category, and record them by type with the provincial, autonomous region, or directly governed municipality internet information office for the area.

Internet user public account information service providers shall establish databases base on the registered entity, publication content,number of subscribers, and readership size of user public accounts; to conduct hierarchic and categorical management of Internet user public accounts, formulate specific management systems and record these with the State or provincial, autonomous region, or directly governed municipality internet information offices.

Internet user public account information service providers shall establish reasonably restrictions on multiple accounts registered by a single entity on a single platform; or should request that users operating multiple accounts in forms such as groups, corporations, or alliances provide basic information such as the registering entity, scope of operations, and list of accounts; and record this with the provincial, autonomous region, or directly governed municipality internet information office for the area.

Article 8: Internet news information service providers that have acquired Internet news information collection and publication credentials in accordance with law, may collect and publish news information through user public accounts they have opened.

Article 9: Internet user public account information service providers shall employ necessary measures protect users' identification information, and must not disclose, alter, or destroy it, and must not unlawfully sell it or unlawfully provide it to others.

Internet user public account information service providers shall provide users with account deregistration services after they terminate user services.

Article 10: Internet user public account information service users shall perform information publication and operational security management responsibilities, comply with relevant laws, regulations and relevant state provisions such as on news information management,protection of intellectual property rights, and network security protection, to preserve the order of network transmissions.

Article 11: Internet user public account information service users must not use Internet group information services to publish information content that is prohibited by laws, regulations, and relevant State provisions.

Internet user public account information service providers should strengthen oversight and management of public accounts on the platform, and where discovering information published or transmitted in violation of laws, shall immediately delete it or employ other disposition measures, prevent further transmission, store relevant records, and report to the relevant competent departments.

Article 12: Internet user public account information service providers launching interactive functionality such as online public account messaging,discussion, or comments, shall conduct security assessments in accordance with law.

Internet user public account information service providers shall follow the principles of hierarchic and categorical management, conducting supervision and oversight of user public accounts' messages, discussion, commentary, and so forth, and provide management authority to users to support their management of interactive elements.

Internet user public account information service providers shall conduct real-time management of user public accounts' messages, discussion, comments,and other interactive elements. Where management is slack and information prohibited by laws, regulations, and relevant state provisions appears, the Internet user public account information service providers shall restrict or cancel users' interactive functions such as messaging,discussion, or comments, on the basis of the user agreement.

Article 13: Internet user public account information service providers shall follow the laws and agreements to employ disposition measures against Internet user public accounts that violate laws, regulations, service agreements, and platform agreements,including giving correction warnings,limiting functions, suspending for updates, or closing accounts; and store the relevant records and report to the relevant competent departments.

Internet user public account information service providers shall establish a blacklist management system, entering public accounts that violate laws or agreements, where the circumstances are serious, and their registering entity, onto the list, and employing measures in light of the circumstances, such as closing the account and prohibiting new registration, and store the relevant records and report this to the relevant departments.

Article 14: Internet industry organizations are encouraged to guide and promote Internet user public account information service providers and users in formulations industry agreements, strengthening industry self-discipline, and performing social responsibility.

Internet industry organizations are encouraged to establish multiple authoritative mediation mechanisms in which multiple sides participate, coordinating on resolution of industry disputes.

Article 15: Internet user public account information service providers and users shall accept the supervision of the public and industry organizations.

Internet user public account information service providers shall setup convenient portals for making reports, complete channels for making complaints and reports, improve mechanisms such as for screening of malicious reporting and feedback on accepted reports, and prompt and correct handling of complaints and reports. State and local Internet information offices are to conduct supervision and inspections of the situation of accepting reports, on the basis of their duties.

Article 16: Internet user public account information service providers and users shall cooperate with the relevant competent departments lawfully conducting oversight inspections, and provide necessary technological support and assistance.

Internet user public account information service providers shall record content published by Internet user public account information service users and logs, and save these for at least 6 months in accordance with provisions.

Article 17: Violations of these provisions by Internet user public account information service providers or users will be handled by the relevant departments in accordance with the relevant laws and regulations.

Article 18: These Provisions take effect on October 8, 2017.